Phone Power Review

In this Phone Power review, we’ll discuss some of the services and features provided by this popular VoIP provider. Phone Power offers a high quality voice over IP phone service with packages available for both residential customers and businesses. No matter how often you use the telephone, what your telecom budget is, or if it’s used for personal or business needs, Phone Power has the ideal VoIP phone package for you.

Phone Power Review: Residential & Small Business

Phone Power has special voice over IP telephone service packages designed specifically for residential and small business customers. These packages start from extremely cheap metered outbound calls and go up to practically unlimited usage for outbound calls with virtual numbers and a secondary Clone Line available as well. The latter allows customers to make two calls simultaneously from the same number, using two different units attached to the same number.

For example, the basic plan is available at $14.95 per month and is guaranteed for two years. This plan comes with a free cloned second line and range of features that are completely free of charge, unlike the majority of other telecom offers, such as Call Waiting, 3-Way Calling, Caller ID and Voicemail. Customers can also enjoy a multitude of other features including the ability to call free from their PCs when travelling, block list and more.

This plan also includes a free equipment lease and unlimited outbound calls to the U.S. and Canada. Additionally, customers can enjoy 1 hour of free international calls to more than 55 countries.

If customers are uncomfortable committing to a 24 month plan, they have the option of a monthly contract at $19.95 per month, including the exact same options.

Phone Power Reviews: Business Solutions

PhonePower.com offers business solutions tailored for medium-sized businesses as well as large corporations. The advanced options they offer their business clients are so powerful that they can support operations on an enterprise level. The features include Call Hunt Group among sever different work locations, Auto Attendant routing calls and even the ability to connect employees who work from home or remote office sites.

Phone Power features Business and Hosted PBX packages that can be as simple as a one line business account to a full PBX system for multiple remote locations. All business packages come with a toll-free number to make customer contact easier and they can all be upgraded so that your communication system can expand with the business.

The plans vary according to the number of extensions a business requires. Therefore, if you only need one extension, for example, your plan will include 5,000 outbound minutes at a monthly fee of $54.95 with a $10 activation fee. Any calls made over the 5,000 minute limit will be charged at $0.02 per minute.

However, if you have slightly larger operation, Phone Power offers up to 50 extensions. So, if you need 25 extensions, you can expect to pay $413.75 per month, with a $250 activation fee and 53,000 minutes included for outbound calls. For 50 extensions your monthly bill will be $787.5 and have 103,000 free minutes included with your plan.

If none of the solutions provided meet with your needs, Phone Power will customize a special package for your business to ensure all your telecom needs are met. All you have to do is give them a call and explain your requirements.

PhonePower.com Review: VoIP Plan Features

Irrespective of the package you’re opting for, Phone Power has more than 45 free features that are included in all the plans. Some of these features include:

• VoiceMail Viewer
  The VoiceMail Viewer allows customers to check their voicemail online, straight from their account dashboard. This makes checking your messages as easy as checking your email.
• Online Account Management
  Customers can manage their service account online. This means that you can make changes to your service as well as viewing your bill, payments, recent call logs and much more.
• Incoming Call Routing, Block List, Call Waiting and Call Hold
  Phone Power allows customers to route incoming calls to different numbers. Additionally, with block list, customers can completely block certain incoming calls from specific number, forward them to voicemail or set the system so that the caller hears a busy signal.

  With Call Waiting, customers can be certain they will never miss another call and with the Call Waiting Caller ID feature they will also be able to see who’s waiting to get through. Clients can also place a call on hold and resume it at another moment in time.

• Softphone
  Power Phone offers an amazing application for use on your mobile which allows you to enjoy your Power Phone features and rates, no matter where you are in the world. There is no reason to waste cell phone minutes when you have such a great alternative that you don’t have to pay extra for. All you have to do is download the platform from your account dashboard.
• Enhanced 911
  The Enhanced 911 feature is invaluable because, while it works like a standard 911 call, it comes with an additional function that can save your life. It will automatically relay critical data including your name, address and even your exact geographical position if you cannot speak.
• FailSafe
  FailSafe is an essential feature which redirects incoming calls to a number of your choice in case of internet connection failure. Thus, if the network is down, the call will be forwarded to another number.

These are just a few of the free features Power Phone offers its customers. Besides these, there are also a number of paid features such as operator dialing, virtual numbers, direct international calling and more.

Phone Power VoIP Reviews: Customer Support

Phone Power offers excellent customer support, both technical and non-tech, via email or phone. There is also an extensive knowledge base of articles covering a wide range of information. Customer support response times are excellent and it’s obvious that PhonePower.com strives to deliver a great overall customer experience.

PhonePower.com: Where the Customer Comes First

Phone Power is fully dedicated to ensuring that their customers have the best VoIP experience possible, which is why the offer such amazing customer service, great prices, and brilliant features. They have thousands of happy customers, process millions of calls every month, and their flexibility and wide range of billing and telecom solutions make them one of the most reliable and popular VOIP services.

We hope you’ve enjoyed reading this Phone Power review. If you’re looking for a reliable and affordable VoIP phone provider that provides excellent service and support, we highly recommend Phone Power.